This privacy notice explains how Stitch Haven processes personal data in connection with its website and service inquiries. It describes the data lifecycle from collection through use, disclosure, retention, and deletion for visitors who contact us about tailoring and clothing alterations.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
We may collect name, email address, phone number if provided, inquiry messages, and service preferences when you use the contact form, request an appointment, or otherwise communicate with us. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the website.
Most personal data is provided directly by you through the contact form, email, phone, or scheduled fitting arrangements. Technical data is generated automatically when you access the site, including information needed for delivery, security, and basic service administration.
Essential cookies support basic site operation, such as page delivery and form handling. Preference cookies help remember privacy choices. We do not confirm the use of analytics or marketing cookies on this website.
The site uses only essential cookies for operation and cookies that store privacy preferences. If you disable cookies in your browser, some site functions may not work as intended, but the site does not rely on analytics or advertising cookies.
We use personal data to respond to contact requests, arrange or manage appointments, review service preferences, and communicate about tailoring inquiries. Data is also used for website security, technical delivery, recordkeeping, and internal administration connected with those activities.
We may share personal data with service providers that help operate the website, manage communications, or support technical delivery. Any such sharing is limited to what is necessary for the service being performed and is handled under appropriate confidentiality and processing safeguards.
We may disclose personal data if required to comply with applicable law, lawful requests from public authorities, court orders, or similar legal obligations. We may also disclose information where necessary to protect website security, prevent misuse, or address a legal claim.
Subject to applicable law, you may ask us to access, correct, update, or delete personal data we hold about you, and you may object to or limit certain processing where those rights are recognized. We may need to verify your identity before acting on a request and may retain information where required for legal, security, or recordkeeping purposes.
To make a privacy request, use the contact details in this notice and describe the data or issue involved. We will review the request, confirm whether any exceptions apply, and respond through the same or another suitable channel. If additional information is needed to verify the request, we may ask for it before proceeding.
We retain personal data according to its lifecycle. Inquiry records are kept while we handle the request and for a reasonable period afterward for follow-up, recordkeeping, or dispute handling. Technical data is retained only as needed for security, delivery, and maintenance. When data is no longer required, it is deleted or anonymized where appropriate.
If we update this policy, we will post the revised version on the website and use reasonable steps to draw attention to material changes. The updated notice applies from the effective date shown in the revised version.
